📛Rules
Using multiple accounts on one device: Players are not allowed to use multiple accounts to play on 1 device and use 1 or more NFT heroes to play on multiple accounts within 24 hours (One account playing on multiple devices is still accepted). Violations will be banned.
MMR Reset: If the rank is lower than 800, the player will not be able to receive additional points. Some players will try to create a new account and transfer their Heroes to it and be able to earn eCGC again. If you get warned 3 times, you will be banned.
Using bot auto to manipulate the market will get you banned.
Any cheating or illegal behavior when detected will be strictly handled (eg: Boost points, Using Third party Tool). We respect transparent product creation and develop the best product together.For all information on reporting fraud, please send it to the support channel.
We will start bans based on the number of violations:
| No. | Period | Details |
|---|---|---|
1 | 7 Days | + Can't withdraw CGC + Lose 50% eCGC+ + Can't sell/buy/transfer NFT Heroes + Only receive 50% leaderboard reward |
2 | 30 Days | + Can't withdraw CGC + Lose 100% eCGC + Can't sell/buy/transfer NFT Heroes + Can't receive leader reward |
3 | Permanent | + Your Account will be removed from Heroes TD ecosystem + Your NFT Heroes will be permanently banned and can't be sold/purchased/transfered/added to game |
*We will continuously update the law and make transparent announcements on the websites
Any information on reporting fraud, please send it to the Zendesk support:
Banned: Affects gaming accounts. Players will not be able to withdraw, add heroes
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