- Using multiple accounts on one device: Players are not allowed to use multiple accounts to play on 1 device and use 1 or more NFT heroes to play on multiple accounts within 24 hours (One account playing on multiple devices is still accepted). Violations will be banned.
- MMR Reset: If the rank is lower than 800, the player will not be able to receive additional points. Some players will try to create a new account and transfer their Heroes to it and be able to earn eCGC again. If you get warned 3 times, you will be banned.
- Using bot auto to manipulate the market will get you banned.
- Any cheating or illegal behavior when detected will be strictly handled (eg: Boost points, Using Third party Tool). We respect transparent product creation and develop the best product together.For all information on reporting fraud, please send it to the support channel.
- We will start bans based on the number of violations:
+ Can't withdraw CGC + Lose 50% eCGC+ + Can't sell/buy/transfer NFT Heroes + Only receive 50% leaderboard reward
+ Can't withdraw CGC + Lose 100% eCGC + Can't sell/buy/transfer NFT Heroes + Can't receive leader reward
+ Your Account will be removed from Heroes TD ecosystem + Your NFT Heroes will be permanently banned and can't be sold/purchased/transfered/added to game
*We will continuously update the law and make transparent announcements on the websites
- Any information on reporting fraud, please send it to the Zendesk support:
Banned: Affects gaming accounts. Players will not be able to withdraw, add heroes